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case-alerts
D
DelamainAPP9:02 AM
🔔 Missing Document Alert — 3 cases approaching deadline
• Maria Santos (DCP-2026-0847) — Housing · 2 docs missing · 4 days remaining
Missing: Proof of Address, Income Verification
• Priya Patel (DCP-2026-0851) — Education · 1 doc missing · 6 days remaining
Missing: Enrollment Verification
• Fatima Al-Rashid (DCP-2026-0849) — Legal · 3 docs missing · 12 days remaining
Missing: Case Documentation, Court Notices, Consent for Release
Automated follow-up emails have been sent to all three clients.
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AR
Ana Rodriguez9:15 AM
Thanks Del. I'll call Maria today — she mentioned she's having trouble getting the income verification from her employer.
D
DelamainAPP9:17 AM
Good call. I've added a note to Maria's case and moved her deadline warning to "caseworker handling." If she uploads the docs online, you'll get an instant notification.
Also — new intake just came in: Carlos Mendez, housing assistance, marked as high urgency (eviction notice). I've auto-assigned to you since you have capacity and Spanish language match. Case ID: DCP-2026-0852.
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